Patient Co-Ordinator

Reference
1101250

Branch
University of Warwick

Start date
29/09/2025

Duration
Temp - Perm

Hours and days
Mon 8-2 Tues 8-6 Wed off Thurs 8-6 Fri 2-6

Dress code
Smart Casual

Rate of pay
£14.00

Holiday rate
£1.69

Role

Working at a local GP Practice, As a Patient Co-ordinator, you will be the first point of contact for our clients patients, playing a key role in delivering high-quality support and ensuring the smooth operation of our practice .As a Patient Co-ordinator, you will be the first point of contact for our patients, playing a key role in delivering high-quality support and ensuring the smooth operation of their practice.

Duties and responsibilities

• Providing a welcoming and professional service to patients, addressing their needs with care and empathy.
• Scheduling appointments, managing patient records, and handling queries efficiently.
• Organising tasks and prioritising effectively to meet deadlines.
• Preparing meeting agendas and recording accurate minutes.
• Supporting change initiatives and improvements within the practice.
• Maintaining confidentiality and professionalism in all aspects of patient care.
• Confidently using IT systems and adapting to new NHS technologies.
• Providing cover for team members during leave and attending training as needed.

Skills and experience

• Genuine interest in working in healthcare and supporting the public.
• Flexibility and the ability to adapt to new processes and challenges.
• Strong organisational skills and keen attention to detail.
• Excellent communication skills, both written and verbal.
• A collaborative team player with a positive attitude.
• Proficient in IT systems and willing to embrace technological advancements.
• Professional, reliable, and committed to delivering excellent service.
• Clear understanding of confidentiality within a healthcare setting.

Location
Warwick

Benefits

When you transition to a permanent position, you’ll enjoy:

• Company pension
• Free flu vaccinations
• Onsite parking at no cost
• Health and wellbeing programme
• Store discounts

Additional information
Due to the nature of this role an Enhanced DBS will be undertaken

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