Details
1100434
City St Georges University of London
08/09/2025
Other - See Job
Monday- Friday 0900-1700
Smart Casual
Pay
£18.76
£2.26
Description
Role
The Change Administrator will be based in the Change Support Unit (CSU), a central resource supporting the delivery of change initiatives across City St George’s, University of London. The CSU operates across the Clerkenwell, Moorgate, and Tooting campuses, and plays a key role in enhancing the student and staff experience through effective change delivery.
Duties and responsibilities
The CSU supports:
• Project and change management
• Process improvement
• Business process analysis
• Strategic organisational change and design
• Consultancy, training, coaching, and capability development
The role holder will work closely with the team to provide support across a range of activities, including diary and event management, communicating with project stakeholders, and managing and coordinating the administrative aspects of the CSU.
This is a new post and as such the workload and duties will be varied. Therefore, the role holder should have an interest in supporting change activities with a flexible and positive attitude.
Key responsibilities
Planning and organising:
• Act as secretary for nominated meetings, including drafting agendas, preparing and distributing papers, and recording minutes for approval
• Monitor and report on actions, ensuring that actions are undertaken and following up with key stakeholders where required
• Support the management and maintenance of project plans and communications
• Maintain and coordinate diaries
• Arrange meetings, including room bookings
• Support the management and coordination of training days, general events, and social functions
Interpersonal skills (including communicating and influencing):
• Draft and distribute announcements and correspondence where required
• Provide the first point of contact for staff and act as a “way finder” for questions and queries
• Being Student/Customer focused
• Positively engage with stakeholders and tailor communications to help stakeholders fully engage with the department
Skills and experience
• Excellent organisational and time management skills, with the ability to manage and prioritise a complex and varied workload to meet deadlines
• A high level of accuracy and meticulous attention to detail
• Intermediate to advanced level proficiency with Microsoft 365 applications (e.g. Word, Excel, MS Teams and Sharepoint)
• A high level of interpersonal communication skills, both written and spoken, using a customer-centred approach
• Experience of successful stakeholder communication and engagement
• The ability to work effectively under own direction as well as part of a team
• Ability to work with all levels of the organisation for sensitive and confidential issues, exercising tact, diplomacy, and integrity at all times
Location
Gloucester Building, City St George's, University of London (Clerkenwell Campus), London, EC1V 0HB
Additional information
Start: 08/09/2025
This advert will expire at 23:59 on 24/08/2025
Disclaimer: this advert may end earlier if we receive sufficient applications before the deadline. If you wish to apply for this role, please apply sooner rather than later.
Please note payroll at City University Unitemps, runs monthly with mid-month timesheet cut off dates. Before applying to this role please ensure you view
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