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Sales & Specification Support Consultant

Details


1100367


Canterbury Christ Church University


01/09/2025


Ongoing


Monday to Friday - 08:30 to 17:00


Smart Casual

Pay


£27,000


£30,000

Description

Role

We’re looking to employ a support consultant to join our sales desk. You’ll be stepping into a key position covering maternity leave initially — with the potential to remain as a permanent sales desk member or transfer into our purchasing desk thereafter. This isn’t your average admin job — attention to detail is crucial, and so is your ability to spot sales opportunities, ask smart questions, and work efficiently with both customers and colleagues. 
 
This role is for a fast-moving, team-oriented company based in Smarden, Kent. We supply high-quality products and services across the UK and internationally, priding ourselves on being collaborative, detail-driven, and customer-focused. We’re a small team in a family run business, and we value people who take ownership, think clearly under pressure, and have the people skills to handle all types of customers — even the occasional grumpy one! 

Duties and responsibilities
Primary Focus – Sales Desk 

  • Responding to customer enquiries, creating quotes, and processing sales orders
  • Organizing UK deliveries and sample requests
  • Advising clients on product options, specifications, and environmental factors
  • Liaising with Area Managers and Purchasing team to coordinate stock and pricing
  • Conducting stock checks and recommending ancillary or complementary items
  • Sourcing products to support customer project requirements 

Secondary Focus – Purchasing Desk (potential future transition)

  • Processing supplier orders and managing project registrations
  • Coordinating inbound goods and updating pricing information
  • Responding to internal technical queries and managing supplier documents
  • Maintaining the Vendor Library and sourcing alternatives where needed 

Skills and experience

  • Graduate level education
  • Exceptional attention to detail – if you don’t naturally spot errors or inconsistencies, this won’t be the right fit
  • Strong communication skills – clear, friendly, and professional
  • System literacy – comfortable navigating CRM/order systems, Excel and other Microsoft applications
  • Sales-savvy mindset – we don’t need or want pushy, but you do need to ask the right questions and spot opportunities
  • Due to our countryside location (with plenty of on-site parking), candidates will need to have their own transport, as we are not easily accessible by public transport. 

Location
Smarden, Kent. TN27 8PJ

Additional information

Contract - Full-time permanent role. Initially Maternity Cover with potential to remain in the same department or transfer to purchasing when that cover is finished. 

Salary - £27k-£30k

Annual leave - 25 days per annum plus Bank Holidays.

Environmental policy.  We work within an industry that is very focussed on environmental issues both from a product point of view and our customers requirements.  We therefore ideally require someone to be within 30 minutes distance to our office, reducing carbon emissions and creating a better life-work balance for them also.

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