Timetabling Assistant (data and customer care)

Reference
1100086

Branch
De Montfort University (Leicester)

Start date
27/08/2025

Duration
3 Months

Hours and days
Full Time - 37 hours a week

Dress code
Smart Casual

Rate of pay
£13.96

Holiday rate
£2.18

Role

Unitemps is a University-owned temporary staffing agency that operates in various universities, including De Montfort University (DMU). There are several benefits to working with Unitemps at DMU:

Networking Opportunities: Through Unitemps, you may have the chance to work with various departments and individuals at the university. This can help you expand your network and establish connections that may be valuable for your future career.

Professional Development: Many positions available through Unitemps may offer opportunities for professional development and skill enhancement. You can learn new skills and gain valuable knowledge while on the job.

Career Progression: Some temporary positions may lead to permanent employment within the university, giving you a potential pathway for long-term career advancement.

Contribution to the University Community: By working with Unitemps at DMU, you become a part of the university community and can contribute to its success and growth.

More information on the DMU Branch can be found HERE.

THE ROLE

Our client Registry Services is currently recruiting a Timetabling Assistant (data and customer care).

Expected start date: ASAP

Expected end date: 31/10/2025

Expected interview date: TBC

 

Rate of pay: £ 13.96

Holiday Pay: £ 2.18

 

This role is an Office-based role working the following hours:

Monday: 08:45 – 17:00

Tuesday: 08:45 – 17:15

Wednesday: 08:45 – 17:15

Thursday: 08:45 – 17:15

Friday: 08:45 – 17:0

Duties and responsibilities

An experienced and highly motivated individual, your main responsibilities will be:

• Maintenance of timetable data on the University Timetable database, subject to the relevant approvals process.
• First point of contact, responding to calls and emails.
• Sign-post staff from across the University to help with all manner of Timetable and room booking related queries.
• Taking and reporting on ad-hoc room bookings.
• Data entry and validation of teaching and other timetabled activities.
• You will also assist other areas of Registry Services as and when required with, for example, Graduation and Registration events

Skills and experience

• The post-holder will be expected to quickly acquire knowledge and understanding of curriculum structures, timetabling and other DMU software packages, as well as already be proficient in Outlook/Excel.
• Have excellent communication and customer service skills, plus proven experience of professional office procedures.
• You will have advanced IT, data entry, and manipulation skills, especially in Microsoft Excel.
• You must be a committed and successful team player with the ability to work calmly and methodically under pressure.
• You will have well developed logical problem solving skills, and be a quick learner with an interest in developing knowledge in Timetabling and University related systems and processes.
• Excellent accuracy and attention to detail are essential qualities.

Location
De Montfort University

Additional information

Unitemps is acting as an Employment Business, supplying temporary workers, in relation to this vacancy.

Unitemps DMU operates a monthly payroll - Please refer to the candidate information hub for DMU Unitemps in relation to pay dates and further information - https://www.unitemps.com/resources/info-hub/?type=candidate-uk&branch=dmu">HERE

We aim to notify all candidates of the outcome of their application however volume of applications sometimes do not allow us to do so; please check your application status via your Unitemps account regularly; we may also communicate via email; please check your junk mail.

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