Details
1098954
Liverpool John Moores University
28/07/2025
Other - See Job
35 hours per week for 10 weeks
Smart Casual
Pay
£14.43
£1.74
Description
Role
*Ringfenced to LJMU graduates only*
We are seeking two Registry Services Administrator roles to help support the work delivered by Registry Services during the registration and enrolment period. The post holders will support new and returning students and LJMU staff with queries relating to the student registration process, enrolment and student ID cards. Support will be via telephone, helpdesk, email and in person. Therefore excellent communication skills are critical for these roles.
Full training will be provided. The posts will be located in Exchange Station.
Duties and responsibilities
- To support the busy student registration helpline facility via telephone, helpdesk and email for home and international students.
- Support the process for the distribution and issuing of student ID cards.
- Work with student data to ensure accurate and timely processing.
- Process student requests for information relating to their student record.
Skills and experience
- Customer service experience
- Excellent communication skills
- Good organisational skills
- Ability to work as part of a team.
- Must be able to understand the importance of timely, accurate, data processing.
Location
Exchange Station
Additional information
*Ringfenced to LJMU graduates only*