Details
1098603
University of Northampton
14/07/2025
Other - See Job
20 hours per week - Monday to Friday 10am - 2pm
Casual
Pay
£12.60
£1.83
Description
Role
The overall purpose of this role is to provide day to day support with the preparation of halls of residences buildings/facilities in line with staff and student requirements to meet the Service Level Agreement.
Duties and responsibilities
• To complete caretaking and porterage tasks generated by the Facilities Helpdesk, scheduling tasks to meet priority deadlines and liaising with the appropriate teams to ensure minimal disruption is caused to building users.
• To ensure that all information relating to Facilities Helpdesk jobs is accurately recorded, that jobs are efficiently managed through the system, and additional jobs are identified as required.
• Collection from a secure place and delivery of letters and parcels into student’s lockers.
• Portering within buildings and from site-to-site various accommodation items.
To undertake deep cleans and fully support summer works and turn around and provide support services for all UON scheduled commercial and academic events.
• To undertake room inspections, report of defects and damages after students vacation of rooms and facilities and be able to compile/collate reports and submit to helpdesk appropriately in a timely manner.
Skills and experience
Able to demonstrate literacy and numeracy skills to a standard appropriate to post.
Have a full UK driving licence. Essential Application
Able to work accurately and safely. Essential Application
Experience in caretaking/porterage tasks.
Smart phone/tablet literate.
Good interpersonal skills and thorough understanding of excellent customer service and positive student experience.
Ability to adapt to organisational change. Essential
Able to work with minimal supervision and on own initiative, either in a team or alone.
Demonstrate an appropriate level of physical fitness to enable the effective performance of duties.
Able to work under pressure and manage conflicting demands.
Location
Waterside campus
Additional information
Please do not apply if you are current UON student as we cannot shortlist you due to working in student residences.
This is a temporary starting asap and will be ongoing until further notice.
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