Administration Assistant

Reference
1098500

Branch
University of Staffordshire

Start date
11/08/2025

Duration
3 Months

Hours and days
Monday - Friday - 12- 20 hours a week

Dress code
Smart Casual

Rate of pay
£12.21

Holiday rate
£1.47

Role
This is an exciting opportunity to work for our client who are based in Keele, Newcastle Under Lyme. They are looking for four candidates to work between 12-20 hours per week.

Duties and responsibilities

• Provide a responsive and customer focused switchboard and reception service
• Receive and forward telephone calls as required, or create caller card for passing to other teams
• Use a variety of IT systems to undertake a range of reception tasks
• Develop links with key support teams including Events, Income Office, Accommodation, Disability Support, Admissions, Student Records, Graduation Office etc.
• Assist in a range of parking permit queries and admin support
• Assist in the handing out of Accommodation Keys across the main arrivals dates
• To undertake other reasonable duties as required and directed
• Work as part of a multifunctional customer service team
• Provide Reception cover across campus locations, including pop-up areas, as required
• Support colleagues and ensure an efficient service by completing daily handover ensuring key information is clearly passed on from shift to shift

Skills and experience

• Able to work under pressure in a busy work environment
• Able to resolve day to day issues or identify how to appropriately pass tasks to others
• To undergo appropriate training to fulfil the changing needs of the role
• Demonstrate a commitment to continuing Personal/Professional Development
• Adhere to the companies environmental policy and procedures and seek to promote environmental sustainability within area of responsibility.

Location
Newcastle-Under-Lyme

Benefits

• Competitive Salary
• Holiday Pay
• Pension Scheme
• Flexible working days & hours