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Receptionist

Details


1098350


De Montfort University (Leicester)


07/07/2025


2 - 4 Weeks


08:00am - 16:00pm or 11:00am - 19:00pm


Business Dress

Pay


£12.21


£1.47

Description

Role

Unitemps, a campus-based recruitment agency owned by De Montfort University, is dedicated to assisting students, graduates, and local professionals in gaining valuable work experience and earning income.  

Unitemps External Recruitment Team collaborate with local businesses within the Leicestershire area; we work on a wide range of roles, from student-oriented positions to professional roles, offering a diverse array of opportunities. Recognizing the unique needs of students, we successfully maintain a database comprising a mix of students and local candidates.  

There are several benefits to engaging with Unitemps at DMU:  

Networking Opportunities: Through Unitemps, you may have the chance to work with various departments at the university and to engage with Leicestershire businesses. This can help you expand your network and establish connections that may be valuable for your future career. 

Professional Development: Many positions available through Unitemps may offer opportunities for professional development and skill enhancement. You can learn new skills and gain valuable knowledge while on the job. 

Career Progression: Some temporary positions may lead to permanent employment within the university, giving you a potential pathway for long-term career advancement. 

Contribution to the University Community: By working with Unitemps at DMU, you become a part of the university community and can contribute to its success and growth. 

THE ROLE 

On behalf of our Leicester Client, we are seeking to recruit a Temporary Receptionist. 

Role Purpose: To provide a first-class welcome to all stakeholders, including staff, visitors, clients, and other guests. The role ensures the integrity of security is maintained at reception areas and that all guests are greeted and supported professionally. Additionally, it involves acting as the central point of communication for activities and information while offering administrative support as directed.

We are looking for a reliable candidate who is immediately available and flexible to work a rotating schedule, including weekends, evenings, and public holidays. The successful candidate will need to be compliant with policies and procedures and complete training in Safeguarding, Equality & Diversity, and GDPR. 

Please note that this role is not at the University. 

For any informal enquiries, please email leanne.easom@dmu.ac.uk regarding this vacancy.  

Expected start date: Monday 7th July 2025 

  • Expected end date: TBC - the assignment is expected to last up to 4 weeks. 

Rate of pay: £12.21

Holiday Pay: £1.47

The client's location is remote with no direct public transport, so candidate must be able to drive and have own transport.

Duties and responsibilities

  • Greet and cater to all guests, ensuring the highest standard of service at reception points, and keeping them and their hosts informed.Ensure all Front of House areas are immaculate, reporting any issues to Housekeeping or Facilities.
  • Coordinate with relevant departments to ensure reception kitchens and meeting rooms are appropriately stocked and cleared between meetings.
  • Collaborate with Security, Catering, Housekeeping, and Maintenance to stay informed about daily operations.
  • Manage external and internal phone calls, field inquiries, and relay messages professionally and efficiently.
  • Handle emails, visitor announcements, and meeting room bookings, ensuring smooth operations by coordinating with the relevant departments.
  • Maintain consistent staffing at the reception desk and follow security protocols at all times.
  • Sign in all guests, issue visitor passes, and offer refreshments as appropriate.
  • Keep staff contact lists updated and circulate key numbers as required.
  • Oversee inbox and calendar management via Outlook, maintaining an electronic diary of appointments, meetings, and events  Ensure meeting rooms are checked and cleared promptly before and after meetings.
  • Create presentation slides for display on site audio/visual systems.
  • Log deliveries, inform recipients, and maintain stock control of uncollected items.
  • Provide internal postal services, sorting and delivering post promptly.
  • Manage outgoing post, including special or signed-for letters, and maintain records.
  • Order and maintain stock of necessary supplies, including stationery and postal materials.
  • Book taxis and couriers as required.
  • Offer administrative support as needed and directed by the Reception Manager.
  • Manage and respond to correspondence via mail and email.
  • Communicate any untoward incidents, such as unauthorized guests or security concerns, to the appropriate authorities.
  • Report any health and safety concerns to the Reception Manager.
  • Act as a Fire Warden, assisting with effective evacuation procedures (training provided).
  • Work flexibly as part of a team on a rotating schedule, including weekends, evenings, and public holidays.
  • Undertake additional duties to assist the business as required.
  • Collaborate with colleagues to identify and support diversity and inclusion opportunities within the team.

Skills and experience

  • A warm, professional, and discreet demeanour.
  • Integrity, reliability, and ability to maintain confidentiality
  • .Strong interpersonal and relationship management skills
  • Excellent organizational skills and the ability to multi-task under pressure.
  • A team-oriented mindset with the ability to work autonomously when needed.
  • Resilience and the ability to remain professional and calm under pressure.
  • Respectful and aligned with the organisation's brand values.
  • Previous experience in reception, customer service, or administration (relevant qualifications are desirable but not essential).
  • Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, Teams, and PowerPoint.
  • Strong communication skills, with the ability to convey information clearly and professionally.
  • Exceptional attention to detail and the ability to meet deadlines.

Location
Leicestershire - location is remote with no direct public transport, so candidate must be able to drive and have own transport.

Additional information

Unitemps is acting as an Employment Business, supplying temporary workers, in relation to this vacancy. Unitemps are based on the 1st floor of the DSU Campus Centre. Our friendly reception is open Monday to Friday 10am-4pm and the team are contactable on 01162078351 or Unitemps@dmu.ac.uk if you have any queries relating to Unitemps.  

Unitemps DMU operates a monthly payroll - Please refer to the candidate information hub for DMU unitemps in relation to pay dates and further information - HERE 

DMU STUDENTS ONLY

The Careers Hub based in Hugh Aston Building on Campus is for DMU students from all faculties to receive tailored careers advice and support from trained Careers coaches; it is a useful space to visit should you have any questions regarding Careers!   

If you require help creating a CV/Cover Letter? Why not make the use of the Careers Team Skills Hub, available via MyGateway by clicking HERE 

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