International Student Advice Team Assistant

Reference
1098203

Branch
City St Georges University of London

Start date
01/07/2025

Duration
3 Months

Hours and days
Monday to Friday 9am-5pm

Dress code
Casual

Rate of pay
£16.47

Holiday rate
£1.99

Role

International Student Advice Team Assistant

Please Note:

• Please note that this role is NOT suitable for current students
• The candidates should be flexible regarding the working arrangement. This role is hybrid - so working from home and coming to the office on specific dates (on weekly basis). 
• Candidates should use their own computer/laptop when working from home.
• Online Interview but date TBC

 

 

Duties and responsibilities

• Checking financial documents for international students making sure they are meeting the Home Office requirements. This will be the main task. 

• Supporting staff and international students with some basic visa and immigration queries via emails and phone calls.- 

• Answering telephone calls during the office core hours; answering basic queries and triaging the calls to the relevant team members

• Any other duties as advised by the Team members and the Team's Manager

Skills and experience

• The candidates should have excellent IT skills, including strong working knowledge of Microsoft Office packages. 
• Experience in using databases and records systems. Ability to communicate effectively in person (if required), in writing and email, and by telephone with a diverse range of people. 
• A commitment to excellent service delivery. 
• High level of accuracy and excellent attention to detail is extremely important for this role.

Location
This role is hybrid - so working from home and coming to the office on specific dates (on weekly basis).

Additional information

This advert will expire at 23:59 on 18/06/2025 

Disclaimer: this advert may end earlier if we receive sufficient applications before the deadline. If you wish to apply for this role, please apply sooner rather than later. 

Please note payroll at City University Unitemps, runs monthly with mid-month timesheet cut off dates. Before applying to this role please ensure you view the payroll deadline dates here 

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Equality, Diversity and Inclusion Statement (EDI)  

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture, for our whole community, including staff, students and visitors. 

We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. For more information on our approaches to encouraging an inclusive environment, please see our Equality, Diversity and Inclusion Pages 

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