Details
1097753
University of Warwick
23/09/2025
1 - 2 Weeks
Training Day -Tuesday 23rd September. Shifts: Thursday 25th September - Sunday 5th October. Shifts will vary during this period, and we cannot guarantee a specific number of hours.
Uniform Provided
Pay
£12.60
£1.52
Description
Role
Welcome Week will return with the Arrivals Period from Thursday 25th – Sunday 28th September, and Welcome Week itself running from Monday 29th September – Sunday 5th October. Welcome Helper training is compulsory and must be attended in person on Tuesday 23rd September.
Created in 2018 in collaboration with the University and Warwick SU, Welcome Week is designed to enable new students to make friends, adapt to life in a new environment and highlight the range of opportunities and support available for students.
Being a Welcome Helper is a great opportunity to share your passion for being a student at the University, whilst meeting new people, developing key skills and being part of a new student’s first experience of Warwick. Duties are varied but the ability to have a flexible approach, work as part of a team and be a confident communicator are essential skills for this post. Helpers may be required to assist setting up for an event, carrying/fetching materials, supporting tours, signposting students to information and stewarding.
This role is open to all current students and recent alumni - whether UK, EU or international; undergraduate or postgraduate.
To apply, you must be able to complete your Right to Work Check with Unitemps between 1st July - 18th September 2025. Please check your accommodation dates and ensure that you able to do this, in person if required, before you apply.
You must also be available to work multiple shifts between Thurs 25th Sept – Sunday 5th October and attend compulsory in-person training on Tues 23rd September.
Welcome Helpers are required to be available for the entire two-week period, although we cannot guarantee a particular number of hours. Please do not apply to be a Welcome Helper if you are not able to work for the Welcome and Arrivals period.
Duties and responsibilities
Welcome Helpers play a vital role in supporting new students as they settle into university life.The duties and responsibilities described are examples, and are not exhaustive, of the tasks you may be required to do:
Event Co-ordination
- To support students arriving to campus, working with Residential Community Assistants and other staff as required
- To support the University and Students’ Union with events happening throughout the week – including event set up and pack down of materials and moving furniture.
- Stewarding
- To be respectful of diversity and target information and activities accordingly
Adaptability, Flexibility and being Approachable
- To act as an ambassador for the University and Warwick SU when engaging with new students
- To provide a friendly welcome to new students and help them integrate into life at the University of Warwick
- To lead and/or support pre-defined tours around campus.
Signposting
- To explain how the Students’ Union works and encourage new students to get involved.
- To be able to refer students to sources of information and advice. You will answer questions, talk about your experiences as a student and direct students to other sources of help.
- To respond appropriately to the needs of new students
- To create an environment of inclusiveness for both home and international students
Skills and experience
We are looking for current students with the following qualities:
- Sociable and keen to engage with other students from all backgrounds and nationalities
- Good knowledge of campus, particularly support services and opportunities available
- Customer service experience
- Friendly, hardworking and pro-active, demonstrating a level of professionalism
- Excellent level of spoken English (additional languages a benefit but not essential)
- Excellent team working skills
- Committed and reliable with excellent time management skills
- Ability to work under pressure in a fast-paced environment, using initiative to solve problems
- Commitment to the dates listed in the job description
Desirable:
- To have completed Intercultural Awareness Training
- Experience in dealing with vulnerable people
- Social media experience and/or blogging in a professional context
- Additional language
For the Application, please send in your CV and a Covering letter (max one page). In the letter, we’d like you to respond to the following questions:
- Why do you want to be a Welcome Helper at Warwick?
- Can you describe a time when you helped someone feel comfortable in a new environment? What interpersonal skills do you require to help you do this?
- Tell us about a time you worked as part of a team to complete a task. What role did you play and what was the outcome?
- Explain how you keep motivated and/or can motivate others when working in busy environment for a project/event. How do you do this? Why is this important?
Location
On campus but possibly some off campus work in the local area
Additional information
Job closing date - Midnight 22.06.25