IS Facilities Assistant

Reference
1097712

Branch
University of Edinburgh

Start date
19/07/2025

Duration
Other - See Job

Hours and days
9 hours per week with the shift pattern as follows, 08:00-17:00 on a Saturday or Sunday.

Dress code
Not Applicable

Rate of pay
£12.60

Holiday rate
£2.28

Role

The University of Edinburgh is currently offering a part-time opportunity for 3 students to join the Information Services Facilities Team as an IS Facilities Assistant. The team is responsible for ensuring the availability of all the facilities/services necessary for the smooth operation of the Information Services Group (including all university libraries). Within this role, you will work in the Main Library to complete a range of security and customer-based activities.

This is an exciting opportunity for you to gain experience in customer service and communication, alongside a range of other transferable skills.

You can expect to start work on the 19th July 2025 and work until June 2026, whilst working 9 hours per week on either a Saturday or Sunday (8am - 5pm), based in the Main Library. During this position, you will be paid £12.60 per hour, plus £2.28 per hour holiday pay. Payment is one month in arrears, meaning your first payment date (should this position start when expected) will be the 28th August 2025.

Duties and responsibilities

• Providing a security presence at the front desk: monitoring users entering and leaving the Library and ensuring Library policies are adhered to, whilst liaising with University Security in the event of any incidents;
• Responding to everyday inquiries, such as the location of rooms, whilst performing occasional reception duties;
• Erecting and dismantling shelving, organising frames for notices, moving books, furniture and other equipment as required;
• Opening the Main Library in the morning and occasionally clearing and closing the Main Library building at night;
• Undertaking regular monitoring of floors to ensure the safety and well-being of building users, and completing floor headcounts.

Skills and experience

Essential criteria:

• A current University of Edinburgh student (this post is designated for UoE student employment; therefore, you must be a matriculated student for the duration of your employment). You also must not hold the position of ‘Resident Assistant’;
• Based in the UK for the duration of the work, able to work on campus when required (we cannot accommodate individuals working overseas due to tax and legal implications), and able to attend a Right to Work Check in person if needed;
• Experience in frontline public and customer service in a busy and demanding environment;
• Proven ability to communicate effectively, and with sensitivity and care where required, on both a written and verbal basis;
• Demonstrable ability to multi-task, take on new activities, and help other team members whilst following instructions and procedures;
• Proven self-motivation and team-working skills;
• Evidence of manual handling skills.

Desirable Criteria:

• Awareness of Health & Safety and its application to the work environment;
• Knowledge of building security and safety procedures;
• Awareness of appropriate book handling procedures;
• Knowledge of stock control and store handling procedures;
• Proven basic IT skills (e-mail, word processing, spreadsheets, etc.).

Location
Main Library, 30 George Square, Edinburgh, EH8 9LJ

Benefits

• Being part of a welcoming community of over 150 ISG Student Workers with opportunities to network, whilst working in a supportive and nurturing environment with a strong emphasis on work/life balance;
• Pay rate and holiday entitlement equivalent to that of UE02 permanent staff, access to NEST pension scheme if applicable;
• As a staff member, you can join the University's Equality, Diversity, and Inclusion groups (Staff Networks). For more information, please click the following link: University of Edinburgh's Equality, Diversity, and Inclusion Groups;
• Access to a range of excellent staff training content and resources from the Digital Skills Team.

Additional information

To apply for this role, please upload a CV and covering letter, clearly stating how you meet the criteria for the role. Please state in your cover letter, if you cannot work on either a Saturday or Sunday. Please ensure you've read the top bullet points in the criteria: you must be a University of Edinburgh Student, and you must not hold the position of 'Resident Assistant' (Res Life) during your employment.You can find our top application tips in our application guidance document at the following link: Unitemps Edinburgh Application Guidance.

Interviews will take place on the week commencing 30th June 2025.

The University of Edinburgh is committed to providing a positive employment experience for all students. To support students in combining work with studies, we strongly advise you do not exceed the University’s recommended number of working hours per week:

• 15 hours for undergraduate students (up to 35 hours during vacation).
• 15 hours for postgraduate taught students (all year round).
• 9 hours for postgraduate research students (all year round).

Please note, these recommendations apply to the total number of hours you are employed across all posts.

PLEASE NOTE: This advert may close early if sufficient applications are received prior to the closing date which is 23:59pm on the 18th June 2025.

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