Details
1095168
De Montfort University (Leicester)
06/11/2025
9 Months
See Job Advert
Casual
Pay
£12.82
£1.55
Description
Role
We are looking to recruit energetic, reliable and enthusiastic individuals to join the DSU (De Montfort Students Union) as a Lvl1 Bar and Venue Supervisor. In this exciting role you will be responsible for providing exemplary supervision and excellent customer service and playing a key part in the success of events at the DSU.
We are looking for a reliable, capable individual who wants to work in a leadership role and gain experience in management, able to commit to part time hours and has a conscientious nature.
The hours for this role vary, depending on the venue’s needs and are not set each week. Shifts would be emailed out when they become available from the Unitemps team.
The rate of pay is: £12.82 per hour plus £1.55 holiday pay
THE DSU:
De Montfort Students' Union (DSU) is an independent, student-run and student-led organisation. They are here to represent your academic interests, involve and inspire students to make the most of their time at De Montfort University (DMU).
Every single student that enrols at DMU automatically becomes a member of DSU; and that means they have access to all of the wonderful services, facilities and activities that they offer.
If you are looking for a part time role that is based on campus, please read the below and apply for this role!
Duties and responsibilities
Supporting the venues management team in the venue and bar’s operations during events ensuring the smooth running of events and service
Supervising, co-ordinating and guiding staff ensuring excellent customer service is provided at all times
Leading by example and providing efficient customer service and resolving guest concerns promptly and professedly
Managing financial transactions accurately and ensuring that cash is handled safely and securely
Overseeing set up of bar as well as supporting with manual handling such as packing down and room set up for events.
Preparing and serving a variety of drinks to guest ensuring that customer experience is key
Collecting, emptying glasses and operating glass washer
To serve drinks including alcohol in a presentable manner to comply with challenge 25 regulations
Maintaining cleanliness organisation and hygiene of bar at all times and ensuring venue/rooms are well maintained and kept clean to the highest of standards including tasks such as mopping
Using own initiative to delegate the team with different tasks, e.g., stock checks, cleaning
Proactively managing tasks and bar operations
Interacting with customers, actively listening and responding to request
Ensuring that all guests are provided with a prompt and exemplary service
Adhere to health, safety and quality regulations
Replenishing stock and taking payments from customers
Moving equipment such as tables, chairs and supporting with closing of bar
Having key holder responsibility and being a dedicated contact person on shift for DMU Security and other teams.
Skills and experience
Experience of working in hospitality and catering, in particular working in a bar/pub/restaurant type environment
Experience of supervisory role and managing others – desirable
Flexible and adaptable in work attitude with approachable outlook
Initiative and task ownership.
Excellent customer service and care
To be able to offer great hospitality to all visitors
Ability to work in a fast paced, noisy and lighting environment
Able to multi task and deal with competing and conflicting demands
Able to work flexibly independent and on your own
Able to move, lift and carry tables/chairs if required
Able to work a variety of shift, including evenings, weekends and late
Able to communicate effectively with a variety of stakeholders
Confident with a I can do attitude and able take on responsibility and use initiate
Location
Leicester
Additional information
Unitemps is acting as an Employment Business, supplying temporary workers, in relation to this vacancy. Unitemps are based on the 1st floor of the DSU Campus Centre. Our friendly reception is open Monday to Friday 10am-4pm and the team are contactable on 01162078351 or Unitemps@dmu.ac.uk if you have any queries relating to Unitemps.
Unitemps DMU operates a monthly payroll - Please refer to the candidate information hub for DMU unitemps in relation to pay dates and further information - HERE
FURTHER CAREERS SUPPORT AVAILABLE FOR DMU STUDENTS ONLY
The Careers Hub based in Hugh Aston Building on Campus is for DMU students from all faculties to receive tailored careers advice and support from trained Careers coaches; it is a useful space to visit should you have any questions regarding Careers!If you require help creating a CV/Cover Letter?
Why not make the use of the Careers Team Skills Hub, available via MyGateway by clicking HERE
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