Details
1096396
Teesside University
01/09/2025
12 Months
Various and flexible
Uniform Provided
Pay
£12.91
£1.56
Description
Role
Are you a current student at Teesside University?
Are you passionate about sport and your experience at university?
Would you like the chance to work in sport and help contribute to an outstanding sport and physical activity experience and helping students and staff to become more physically active at university?
We are recruiting several positions at Teesside Sport for students to assist with sports facility and sports services operations. You will provide a face-face support service in Olympia making an active contribution to Teesside Sport.
We would like you to have customer service experience, an interest in working in sport, a good team player, also able to work as an individual, the ability to solve problems in a very fasted pace dynamic environment and have good communication skills.
To apply for these roles, you must be a student registered on a course lasting at least one academic year at Teesside and be 60+ credits. For some of the sports roles you will also need to have the correct qualifications to be able to apply for those roles.
For posts such as this, we often receives a high volume of applications. You must be able to demonstrate that you meet all the criteria on the person specification to apply for this vacancy. For further details please refer to the job description and person specification.
Duties and responsibilities
- To supervise all users in The Gym.
- To support new members with an extended equipment induction if required.
- Liaising with facility users in a friendly and professional manner.
- To act as first point of contact with respect to enquiries regarding health and fitness.
- To advise on training and exercise techniques.
- Operation of the leisure management system, to check fitness class bookings and checking set up for fitness classes.
- To ensure the timely and efficient setup and dismantling of equipment/facilities for fitness classes.
- To ensure the security of the gym by supporting the senior sports assistant in closing on an evening in accordance with the departmental procedures.
- To exhibit a flexible approach to work, providing additional cover in case of sickness, leave or special events.
- To ensure all equipment is checked regularly and is safe to use.
- To ensure the required standards of cleanliness and tidiness are always maintained following a daily cleaning rota with specific regard to weight and cardiovascular machines.
- To ensure that the environment is welcoming and safe from potential hazards and all literature and posters are presentable and kept up to date.
- To design and promote monthly gym challenges to help motivate and encourage members to become more active, creating a social gym community.
- To cover fitness classes in the event of class instructor sickness or leave.
- Adhere to the University’s Health and Safety Policy and guidelines.
- Adhere to the General Data Protection Regulation and the Data Protection Act 2018.
- Promote Equality, Diversity Promote Equality, Diversity and Inclusion for staff and students and embrace the University’s Values and Behaviours Framework.
- To undertake any other reasonable duties that may be allocated from time to time commensurate with the grading of the post and the needs of the department.
Skills and experience
- Ability to convey straightforward information in a clear and accurate manner both verbally and in writing.
- Ability to communicate information which needs careful explanation with tact and diplomacy, taking action to correct misunderstandings.
- Ability to relate and communicate well to a diverse range of staff and students.
- Ability to produce basic marketing materials.
- Ability to work effectively in a team environment, supporting colleagues in need of additional help.
- Experience in dealing with internal and external customers, being responsive to requests and dealing with routine enquiries.
- Excellent customer service skills.
- Ability to teach an exercise class if required for class cover.
- Ability to complete tasks and prioritise work within a given framework.
- Ability to solve standard problems in accordance with departmental procedures.
- Ability to evaluate services and contribute to service improvement initiatives.
- Ability to identify areas for improvement and lead small projects under the supervision of SLS sports staff.
- Working knowledge of the health and fitness industry and gym operation.
- Experience of working in a gym / leisure facility.
- Experience of using a leisure management system.
- Experience of organising fitness challenges and gym events.
- Registered student at Teesside University during Academic Year 2025/2026 studying a minimum of 60 credits.
- Level 2 Fitness Instructor Qualification.
- First Aid Certificate.
- Willing to undertake further training associated with the role.
Location
Teesside University
Additional information
Please note, the closing date for this role is Sunday 18th May.