Details
1096381
De Montfort University (Leicester)
06/05/2025
Other - See Job
21 hours per week
Business Dress
Pay
£16.39
£2.56
Description
Role
Unitemps, a campus-based recruitment agency owned by De Montfort University, is dedicated to assisting students, graduates, and local professionals in gaining valuable work experience and earning income.
There are several benefits to engaging with Unitemps at DMU:
Networking Opportunities: Through Unitemps, you may have the chance to work with various departments at the university and to engage with Leicestershire businesses. This can help you expand your network and establish connections that may be valuable for your future career.
Professional Development: Many positions available through Unitemps may offer opportunities for professional development and skill enhancement. You can learn new skills and gain valuable knowledge while on the job.
Career Progression: Some temporary positions may lead to permanent employment within the university, giving you a potential pathway for long-term career advancement.
Contribution to the University Community: By working with Unitemps at DMU, you become a part of the university community and can contribute to its success and growth.
THE ROLE
The department of Disability, Mental Health and Wellbeing/Library and Student at De Montfort University are looking to recruit a Transitions and Retention Officer, the role is part time for 21 hours per week and post is until the end of February 2025.
Overall purpose of the role
To work in Student Welfare, as a member of the Transition and Retention Team.
To provide support to disabled applicants and current students at DMU giving information, advice and guidance, making referrals to other University Departments and to external agencies where necessary including specialist staff within Student Welfare.
We are looking for a candidate who has awareness and understanding of the Disabled Students' Allowances, recent experience of working with disabled people and experience of presenting to large groups as well as one to one.
Expected start date: 6/5/2025
Expected end date: end of Feb 2025.
Expected interview date: 10th and/or 12th June
Rate of pay: £16.39
Holiday Pay: £2.57
The role is not suitable for students due to the nature of it and managing sensitive and confidential information. The role is of a hybrid nature but staff will need to ensure they can commit to coming on campus on certain days weekly.
Duties and responsibilities
Promoting services for transition into university for disabled applicants.
To work across all faculties to support applicants to transition into University with Student Support Meetings.
To ensure that eligible students access funding via Disabled Students’ Allowances (DSA) and where appropriate to support them in their application.
To refer students to other University departments where necessary, including DMU’s Wellbeing Team, Accommodation Office, Security (DELTA referrals), Health and Safety (PEEPs), appropriate Faculty colleagues etc.
To undertake individual case work and to maintain applicant records using confidential databases, including regular reporting to managers to monitor applicant and conversion data.
Development and delivery of DMU Summer Schools, including presentations to disabled applicants, including New to DMU for Autistic students as well as other other induction programmes e.g., College events.
To liaise with departments involved in supporting access to the HE environment, such as Social Services, Disabled Students Allowance applications, including Assessment Centres and student funding providers.
To offer 1:1 appointments to current students to continue support in enabling access to HE and DSA’s.
Develop and maintain currency of skills and knowledge by participating in appropriate learning, development and networking activities.
Must be able to support with university Open Days as required.
This role is hybrid and will require on campus and remote working.
Perform any other duties commensurate with the job grade as reasonably required from time to time.
Treat all DMU staff, students, contractors and visitors with dignity and respect. Provide a service that complies with the Equality Act 2010, eliminating unlawful discrimination, advancing equality of opportunity and fostering good relations with particular attention to the protected characteristics of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief (or none), sex and sexual orientation.
All members of staff are responsible for their contribution to improved environmental performance and in reducing greenhouse gas emissions at DMU.
It is therefore required that all members of staff are aware of how the Environmental Policy relates to their own role at the University.
Staff conduct must reflect the values inherent in the Environmental Policy and where required staff must cooperate with environmental compliance and conformance requirements to help minimise our emissions to air, water and land.
Skills and experience
Qualifications
Degree, equivalent level qualification or relevant experience with the role - Desirable
Specialist disability qualifications, such as the National Autistic Society online modules - Desirable
Skills, Knowledge and Experience
Awareness and understanding of the Disabled Students’ Allowances (DSA). This will include the responsibility for ensuring that all students who are eligible for the DSA’s are supported through the process to ensure receipt - Essential
Recent experience of working with disabled people, inc. those with physical and sensory impairments, mental health conditions, medical conditions, Autism Spectrum Conditions, ADHD and SPLD in the HE environment - Essential
Demonstrable knowledge of the barriers faced by disabled students in HE - Essential
Experience of presenting to large groups of people as well as one to one - Essential
Able to produce a wide range of professional documents including letters, emails and reports in accessible formats - Essential
Excellent customer service skills - Essential
The ability to work as part of a team as well as independently - Essential
Understanding and knowledge of specialised assistive technology and software such as mind mapping, text to speech and Brain in Hand - Desirable
Understand confidentiality and the requirements of the GDPR - Essential
Working knowledge of confidential data management and client management systems such as CRM, SLCM or C4C - Essential
Understanding safeguarding and risk management within HE and when to make appropriate referrals - Essential
Personal Qualities
Ability to prioritise work and to work under pressure - Essential
Excellent organisational and time management skills - Essential
Commitment to the delivery of professional service - Essential
Demonstrable understanding/ awareness of empathy and non-verbal communication skills - Essential
A committed member of a team with the ability to support colleagues and to contribute to team activities and objectives - Essential
Equality and Diversity
Able to provide a service to a diverse range of people to promote good relations and equality - Essential
Other requirements
Attendance at Saturday University Open Days will be required and out of core hours work to support Welcome Weekends and Summer schools - Essential
Enhanced DBS check will be required for this post - Essential
Evening working to support the teams late night opening - Essential
Location
De Montfort University
Additional information
Unitemps is acting as an Employment Business, supplying temporary workers, in relation to this vacancy. Unitemps are based on the 1st floor of the DSU Campus Centre.
Our friendly reception is open Monday to Friday 10am-4pm and the team are contactable on 01162078351 or Unitemps@dmu.ac.uk if you have any queries relating to Unitemps.
Unitemps DMU operates a monthly payroll - Please refer to the candidate information hub for DMU Unitemps in relation to pay dates and further information - HERE
Careers Support for DMU students ONLY
The Careers Hub based in The Hugh Aston Building on Campus is for DMU students from all faculties to receive tailored Career support from trained Careers coaches; it is a useful space to visit should you have any questions regarding Careers! If you are a DMU student and require help creating a CV/Cover Letter, why not make use of the Careers Team Skills Hub, available via MyGateway by clicking HERE
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