Details
1096323
University of Warwick
03/06/2025
Other - See Job
36 hours per week
Smart Casual
Pay
£13.88
£1.68
Description
Role
To provide logistical and administrative support for the Student Recruitment Agents Team, supporting the University’s agent network. To act as a first point of contact for prospective students and other stakeholders providing a high standard of customer service.
Duties and responsibilities
- To help create content for newsletters, including sourcing relevant news articles from across the University’s website.
- To respond to enquirer emails from prospective students and other stakeholders
- To respond to emails from across the agent network, maintaining a high standard of customer service
- To contribute to the administration of conference planning, including responding to enquiries, record keeping and liaising with key departments and external companies
- To assist with due diligence on current applications
- To contribute to the administration of scholarships competitions.
- To undertake other related duties as required.
Skills and experience
- Good general education with GCSEs or equivalent in English and Maths.
- Delivery of excellent customer service
- Experience of prioritisation of resources and tasks to best affect
- The ability to work collaboratively as part of a team and on individual tasks with minimal supervision.
- Good geographical and cultural awareness, or an interest in learning the location and culture of key markets for recruitment activity
- Excellent written and verbal skills for communicating with internal and external stakeholders
- Strong attention to detail within a complex workload
- Experience of monitoring costs
- Excellent IT skills and an up-to-date knowledge of Microsoft Office packages, along with email and Internet experience.
Due to sensitive student data that the candidate will have access to, Warwick Students would not be suitable or considered for this position.
Location
On Campus
Additional information
Predicted start date: 03/06/2025, on an initial 4 week basis
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