Details
1095850
University of Warwick
03/06/2025
Other - See Job
15 hours per week ; days & times to be determined by candidate. Please note, this role will involve contacting candidates based outside the UK, so you may need to flex your working hours accordingly.
Not Applicable
Pay
£12.83
£1.55
Description
Role
You will be part of a campaign team of callers who will be contacting Warwick Business School finalists (students in their final year of study) and/or alumni (former students) to ask them about their intended/actual plans after graduation. The aim of the project is to encourage our finalists and graduates to complete an online form to share their updated contact and details of employment/further study.
The data collected will be used by various teams across WBS, including within our CareersPlus & Employer Relations and Marketing teams – please note the Information Assistant role will not involve analysing the data collected during the campaign.
Duties and responsibilities
- Contact students/alumni individually via telephone/instant messaging apps e.g. WeChat
- Accurately record the responses of each individual on a written form in English during or immediately after the conversation has taken place
- Transfer data from these individual responses onto an Excel spreadsheet
- A mobile phone and a laptop will be provided, with full training and guidance given.
Skills and experience
Essential:
- Excellent problem- solving skills, with an ability to self-direct work when required.
- Confident communicating in written and spoken English, able to engage in a friendly manner when speaking to a variety of people both on the telephone and via email/instant message
- Excellent organisational skills, and motivated to achieve personal and team goals.
- An understanding of the need for confidentiality and discretion when handling personal information.
- Proficient use of Microsoft Excel and LinkedIn would be an advantage.
Desirable:
- Prior experience working on a telephone calling campaign
Location
Working from home (plus one training day where attendance is required on campus). You will also need to attend campus on separate days to collect and return IT equipment.
Additional information
- Predicted interview date - Monday 19th May / Wednesday 21st May
- Start and end date: Tuesday 3rd June – Friday 1st August 2025
- Deadline to apply: Monday 5 May 25
Please provide a CV and cover letter with your application.
Please note upon applying for this role you are consenting to your contact details being shared directly with the hiring manager.
CHATGBT:
Please note that your CV and Cover Letter is your chance to explain why you are interested in the role and why you feel like you will be suitable fit. Relying too heavily on services such as Chat GBT when writing your cv and cover letters could reduce your chances of being shortlisted.
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