Details
1095601
University of Warwick
19/05/2025
Other - See Job
Monday to Thursday: 7:30am – 5:00pm & Friday: 7:30am – 2:00pm
Smart Casual
Pay
£27,000
£35,000
Description
Role
We are currently seeking a reliable and technically-minded individual to join our client's team as a Technical Administrator. This is a permanent, office-based role based in Coventry, suited to someone with an engineering or electrical background, and an interest in transitioning into an administrative support role within a busy service department.
Duties and responsibilities
- Act as the first point of contact for all incoming technical calls, providing support and routing enquiries appropriately.
- Monitor and manage incoming service job sheets, identifying requirements for future work and liaising on quotations.
- Collaborate closely with the Service Manager and Senior Service Support Administrator to support daily operations of the service department.
- Contact suppliers to obtain part information and assist in accurate job costing.
- Provide general administrative support related to service operations and customer service.
Skills and experience
- Background in engineering or electrical work (either practical experience or relevant qualifications).
- Prior experience in a technical or service-based role.
- Strong organisational and communication skills.
- Experience in a customer-facing environment.
- Proficient in handling technical documentation and comfortable liaising with suppliers.
- Must be based in Coventry or the surrounding areas and able to commute to the office daily.
- Candidates with hands-on experience looking to move off the tools are encouraged to apply.
Location
Coventry
Benefits
- Full training provided on internal systems and processes.
- Access to industry-specific courses.
- Opportunity to progress into more senior administrative or technical coordination roles for the right candidate.
Additional information
To apply, please submit your CV along with a cover letter outlining your suitability for the role.