Telemarketing Assistant

Reference
1095254

Branch
De Montfort University (Leicester)

Start date
01/05/2025

Duration
Other - See Job

Hours and days
See advert

Dress code
Not Applicable

Rate of pay
£13.65

Holiday rate
£2.13

Role

Unitemps is a University-owned temporary staffing agency that operates in various universities, including De Montfort University (DMU). There are several benefits to working with Unitemps at DMU:

Networking Opportunities: Through Unitemps, you may have the chance to work with various departments and individuals at the university. This can help you expand your network and establish connections that may be valuable for your future career.

Professional Development: Many positions available through Unitemps may offer opportunities for professional development and skill enhancement. You can learn new skills and gain valuable knowledge while on the job.

Career Progression: Some temporary positions may lead to permanent employment within the university, giving you a potential pathway for long-term career advancement.

Contribution to the University Community: By working with Unitemps at DMU, you become a part of the university community and can contribute to its success and growth.

More information on the DMU Branch can be found HERE.

The DMU Future Student Team are looking for a Telemarketing Assistant to support delivery of our peer led telemarketing campaigns. This will involve managing data, training and supporting our student callers, adapting scripts to maximise impact, reporting on call outputs and supporting follow on actions.

You will part of a busy team, have the opportunity to work on wider customer facing platforms and work with our busy and dynamic Marketing Team.

This roles requires flexible working, including some out of hours and offers a hybrid package combining office and from home working.

Hours of Work: Ideal hours, would be as follow, but, adaptations, are absolutely possible for the ideal candidate:

Monday 9-5

Tuesday 12-8

Wednesday 12-8

Thursday 12-8

Friday 9-5

The role is available throughout May, June and July.

Start date is anticipated to be 01/05/2025

Duties and responsibilities

• managing data
• training and supporting our student callers
• adapting scripts to maximise impact
• reporting on call outputs and supporting follow on actions.

Skills and experience

• Excellent Customer Service skills
• Experienced communicator, with strong telephone skills
• Confident managing and analysing data
• Positive time management and organisation skills
• Flexible, team player
• Able to work independently and with own initiative, supervising a team of student callers

The role, could very much suit, a graduating DMU student

Location
De Montfort University

Additional information

The deadline for applications is 16/04/2025 (please note we may close this sooner due to volume so please do not hesitate if you are interested)

Unitemps is acting as an Employment Business, supplying temporary workers, in relation to this vacancy.

Please refer to the candidate information hub for DMU unitemps in relation to pay dates and further information - https://www.unitemps.com/resources/info-hub/?type=candidate-uk&branch=dmu

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