Arrivals Assistants

Reference
1094060

Branch
University of Warwick

Start date
25/09/2025

Duration
Up to 1 week

Hours and days
Thursday 25th September – Sunday 28th September (Shift patterns available from 7.30am – 3am each day shifts will be between 6 hours or 9 hours long)

Dress code
Uniform Provided

Rate of pay
£12.60

Holiday rate
£1.52

Role

Arrivals Assistants play a key role in supporting the arrival process for all new students to the University.

They will be responsible for helping to deliver Warwick’s moving in processes, designed to ensure a smooth flow of traffic and pleasant experience for students and their families.

There are a few different roles available (including supervisor and driving roles) depending on preferred shift times and campus knowledge.

To be considered for this assignment, in your cover letter, please include:

1. Have you been an arrivals assistant or supervisor before (if yes, would you like to be considered for the supervisor role this year?)
2. Which accommodation blocks do you have most knowledge of?
3. Are you available from the 25th – 28th September?

Please note: Only current Warwick students to apply

Days of work will be between 25th – 28th September 2025, 1 hour of mandatory paid virtual training will need to be undertaken beforehand (2 available dates to choose from in July days/times TBC) and also 1 hour of role specific training w/c 22nd September (days/ times TBC) Please only apply if you can commit to these dates.

Duties and responsibilities

• The duties described are examples of the tasks you may be assigned to but not limited to:
• Welcoming new students and their families, checking ID’s
• Issuing room keys and ID cards
• Supporting university traffic and car park flow across campus
• Guiding students and their families to designated areas on campus
• Being a point of contact and face of Warwick
• Helping students with luggage in accommodation areas with no lifts
• There are some roles available which will involve driving, however this is not compulsory.

Skills and experience

Applicants need to be able to demonstrate the following:

• Helpful, enthusiastic and friendly personality, particularly when dealing with nervous students and/or parents
• Ability to carry out physically demanding work
• Excellent team working skills
• Reliability
• Excellent time management skills
• Ability to work under pressure and in a fast-paced environment
• Ability to deliver outstanding customer service
• Well-rounded knowledge of the Warwick campus
• Ability to follow Health and Safety regulations, particularly when lifting and carrying heavy items or working in areas with vehicle movements
• Commitment to the dates listed
• For roles which require driving, a full clean UK driving licence is required and also confident driving vehicles of all sizes including transit van

Location
Warwick University Campus (multiple locations)

Additional information
Advert closing date: Midnight 14/5/25