Details
1092153
Middlesex University
22/10/2025
6 Months
6.15 am - 10.15pm Monday to Sunday
Not Applicable
Pay
£13.85
£1.67
Description
Role
To support the full-time Fitness Instructors and club management in the provision of a friendly and effective service for all the University community and external users. The postholder will be required to work as part of a team to provide a high-quality leisure experience for all users.
Duties and responsibilities
- Providing group and 1 to 1 induction’s for new members, under the direction of the Sports Operations Manager.
- Provide an attentive service to all users of the fitness centre, encouraging regular use of the facility and retention of membership, in line with business objectives.
- To assist the full-time Fitness Instructors work with other members of the fitness team to deliver promotions/events/competitions, as required.
- To undertake general cleaning duties within the club as may be required and to report any faults, breakage’s, or damage to a duty manager.
- To undertake receptionist duties, as required, processing memberships, taking bookings, and processing payments in line with Payment Card Industry standards and recommended guidelines.
- To maintain a working knowledge of current health and safety standards and ensure working practices and procedures conform to current legislation.
Skills and experience
Essential:
- Level 2 YMCA/ACSM Fitness Instructor or equivalent.
Desirable:
- Current First Aid certificate.
- Other fitness /coaching qualifications.
- Personal Training qualification
- Customer Service training
Experience:
Desirable:
- Recent work within a Gym/Leisure environment or equivalent.
- Experience of working in a customer facing role
Knowledge/Skills:
Essential:
- Knowledge of how to plan a variety of training programmes
- Knowledge of how to undertake routine cleaning tasks to a high standard.
- Sound knowledge of up to date issues in health, fitness and sport.
- Excellent customer care and interpersonal skills
Personal Qualities:
Essential:
- Good communication skills
- Must be highly motivated and able to work well as part of a team.
Location
Hendon Campus, Fitness Pod
Additional information
Application Deadline: 17th November, 23.59