International Student Ambassador

Reference
1091299

Branch
University of Warwick

Start date
17/02/2025

Duration
6 Months

Hours and days
Casual (not guaranteed)

Dress code
Smart Casual

Rate of pay
£13.72

Holiday rate
£1.66

Role

ROLE 

The central Student Experience Division is seeking a group of international students to join our team from 1 February 2025 until 31 October 2025 in the first instance, working casually and flexibly alongside your studies. 

This position is open to all current University of Warwick international students on Undergraduate courses (including those in their final year), Postgraduate Taught Masters (including those graduating in January 2025), and Postgraduate Research courses. We welcome applications from a diverse range of academic departments, cultural backgrounds and nationalities, especially those from underrepresented communities (such as LGBTQ+, with disabilities etc.). 

Due to the nature of some project work, we would also particularly welcome applicants from mainland China, Japan, Korea and Taiwan. 

As a team, we are passionate about improving the student experience based on values of empathy, fairness, inclusivity, honesty, and diligence. You will help us:

• Co-create and lead changes focused on the student user and community experience;
• Co-design tailored and inclusive support for international students; 
• Deliver activities across the institution to help new students settling in, bringing students together, connecting diverse groups, and establishing a sense of community.

Please note that this is a casual engagement which means no minimal hours are guaranteed, and work is not anticipated to exceed 10 hours per week (except for the period between 22 September – 5 October where you may opt in for more hours, subject to your visa condition). 

If shortlisted, you will be invited to attend an informal interview where you will have 10 minutes to pitch an idea using PowerPoint on one thing you want the University to do differently to enhance the international student experience (which should hopefully also demonstrate the desired skills for this post), followed by some questions, and you will have the chance to meet a current Ambassador for any questions.   

Closing date: 26 January 2025

Interview date: 6-7th February

Duties and responsibilities

• Act as a sounding board and international student voice, provide user experience report, test new product that supports learning and transition, and give constructive feedback and insight to proposed events, literatures, webpages and ideas, and brainstorm new ideas to enhance international student experience and internationalisation at home activities. 
• Providing input and user report to support the transformation of student-facing webpages and guidance materials. This may include translation of material from English to your native language.
• Write blogs, Vlogs, video guides, top tips etc. to provide practical guidance to incoming international students, sharing your lived experience and that from your peers and network. This may include facilitating and moderating group chats. 
• Attending in person, act as a Mentor to new incoming students in events designed to help newly arrived international students with their arrival and transition experience, share peer-based insight and your experience, and signpost to university support services where appropriate. This includes being part of a Student Panel and lead peer-based workshops. Full training will be provided. 
• Facilitate and host International Student Roundtable events, which are peer-to-peer discussions to gather students` stories, ideas, and thoughts for practical changes to Warwick's lived experience, writing up summary report with recommendations for action. This includes active listening, moderating conversations, note taking, collating findings, and presenting them in writing or verbally in relevant meetings.
• Support the delivery of cultural events such as Lunar New Year celebration and facilitate small-group activities. 
• Support any other projects that are designed to enhance student experience. 

Skills and experience

A passion for international student experience, diversity and inclusion. 

Excellent verbal and written communication skills, with the ability to explain complex ideas in simple language. 

Personable, approachable, proactive and solution focused. 

Committed if taking on a task, and ability to manage time and adhere to deadline. 

Respect boundary, and ability to identify issues for escalation. 

Excellent team working skills with a reliable, professional, and enthusiastic attitude.

A creative attitude and enthusiasm for testing and developing ideas in a diverse team.

Strong analytical skills, with the ability to draw conclusions and recommendations from information available.

Excellent IT skills (desirable skills include Canva, Microsoft Form, web editing tools and analytic tools etc.) 

Desirable: experience in supporting the delivery of events and helping other students. 

Location
Combination of in person attendance and remote work

Benefits
Candidates working at the University of Warwick on internal assignments are entitled to: - - 

• Eye care vouchers when they have been working for 12 weeks or more and regularly use VDU displays-
• Staff car parking rates- Access to apply for internal job vacancies at the University of Warwick
• Access to the University of Warwick Library
• Access to staff rates for Warwick Sport Memberships

Additional information
Interview Date - Early February

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