Maltings Accommodation Assistant 2024/ 2025

Reference
1049981

Branch
University College Birmingham

Start date
13/01/2025

Duration
Ongoing

Hours and days
up to 20 (Term time), Full time during summer

Dress code
Smart Casual

Rate of pay
£11.44

Holiday rate
£1.38

Role

University College Birmingham is looking to recruit an accommodation assistant at The Maltings to join their friendly and enthusiastic accommodation team.

The role requires primarily on-site work with few office-based jobs to assist The accommodation officers with the day to day running of the site.

Due to the nature of the role, a successful applicant must be able to complete physical work such as lifting moderately heavy items and walking up and down lots of stairs. Remedial cleaning duties will also be needed at times to assist our cleaning team.

Duties and responsibilities

Essential maintenance, including tripped electrics, changing lightbulbs, and preventing leaks/ floods.

· Carrying out kitchen inspection in occupied flats

· Answering phone calls and dealing with student queries in a professional manner

· Essential office admin work includes visitor passes, signing in parcels, and completing lock up.

· Kitting of rooms and set up to a standard as shown by management

· Provide exceptional tours of the site when necessary to staff, students, and guests

· Physical lifting of boxes and moving mattresses across the site

· Essential cleaning works to assist our cleaning team, including removing perishable items from kitchens and rubbish during intake periods and throughout the summer.

· Handling of master keys and student's room keys

· Maintaining The Maltings site with daily site patrols- reporting any problems to management

· Any other duties commensurate to the nature and Grade of the post

Skills and experience

A member of the accommodation team will train you in all aspects of the job; however, we would like someone with an awareness of health & safety measures, plenty of enthusiasm and are ready to work in a busy environment. You must be proactive and have a strong sense of initiative when undertaking daily tasks. The successful candidate will have excellent verbal and written communication skills; they will be keen to learn about the University and the different departments we offer to broaden students' experiences.

You must be available to work full-time during the summer break and be capable of undertaking physical work.

Dress code

Casual and comfortable clothing as some degree of physical labour is involved. No open-toe footwear or heels. A staff badge and university branded hoodie will be provided as part of the role.

Location
The Maltings - Birmingham

Additional information

DBS Check - required

Training given as part of the role – required to undertake first aid training 

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