Portfolio Coordinator

Reference
1090872

Branch
University of Warwick

Start date
13/01/2025

Duration
Other - See Job

Hours and days
36.5 a week, additional working hours permitted where required

Dress code
Smart Casual

Rate of pay
£13.72

Holiday rate
£1.66

Role
You will be working at Warwick Medical School, within the Academic and CPD Programme Administration Team providing operational delivery of the postgraduate programs provided by Warwick Medical School. You will be in the pivotal role of providing excellent customer service as the first point of contact for all applicants, students and academic staff. In organising, coordinating, and administering programs you will be instrumental in ensuring that our students, who are all healthcare professionals, receive excellent student experience.

Duties and responsibilities

1. Provide excellent customer service as the first point of contact for all applicants, students and academic staff for PGT, CPD and BSc programme information and support, to include following up all enquiries. 
2. Provide advice on admission procedures and requirements for access to PGT, CPD and BSc programmes for both Home/EU and Overseas applicants. 
3. Advise students on: course structure, Accreditation of Prior Learning process, upgrades, withdrawal, deferral, and University regulations and policies. 
4. Advise students on procedures for submitting coursework, resubmissions and applying for extensions. 
5. Co-ordinate all relevant documentation, resources and enquiries for programmes within their portfolio, to include booking venues, accommodation, travel and organising hospitality .
6.  Manage the assessed work marking process, to include liaising with academic staff, markers and external examiners. 
7. Use the SITS Student Records System and other databases to maintain student records, to include inputting financial details for students. 
8. In liaison with academic staff, ensure course materials/website information is comprehensive and up to date. 
9. Liaise with the Assistant Operations Manager and exam board secretary (course director), to ensure timely preparation of paperwork related to exam boards. 
10. Support and attend marketing initiatives in line with School and University marketing protocols, for example, recruitment fairs and open days. 

1.  Raising invoices, paperwork for the payment of external contributors and processing purchase orders. 

1. Provision of data/statistics as required. 
2. Attendance at meetings as required, for example, course planning meetings, management meetings. 
3. Secretariat duties as required. 
4. Other duties may be required in consultation with the Assistant Operations Manager.

Skills and experience

• Experience in an administrative position.
• Experience of working in a complex office environment and ability to deal with deadlines in a fast paced work environment.
• Good IT skills, particularly MS Office, MS Outlook and internet explorer.
• Ability to work within a team environment.
• Flexibility and the ability to work calmly under pressure working to deadline.

Location
A combination of working at Warwick Medical School and working From Home

Additional information

• Predicted contract dates: 13/01/2025 – 02/05/2025.
• Advert closing date: 01/01/2025.

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