Details
1090465
Staffordshire University
08/12/2024
Other - See Job
37 hrs p/week
Not Applicable
Pay
£12.29
£1.48
Description
Role
We are recruiting for a Technical Assistant to support the team at our Centre for Health Innovation at Blackheath Lane, Stafford on a short term basis until 31/1/25.
The successful candidate will be be supporting with the set up and maintenance of technical and specialist equipment located in technical areas together with responsibility for specific technical equipment located across the university.
Duties and responsibilities
The successful candidate will be required to:
- Provide first-line technical support by assisting with basic troubleshooting and resolving common technical issues.
- Escalate more complex issues to senior technical staff as needed.
- Assist with routine maintenance tasks, such as hardware checks. Ensure that all systems are up to date and functioning correctly to support smooth operations.
- Assist with the setup, installation and configuration of equipment.
- Interact with staff and students to provide assistance, answer questions and address technical concerns.
- Communicate effectively to ensure clear understanding of issues, solutions and service status.
Skills and experience
The successful candidate will ideally have:
- Knowledge of general science, technical resources and practices.
- Knowledge of health and safety legislation in relevant area of work.
- Experience of providing excellent customer/student service.
Location
Stafford Campus, Blackheath Lane