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Clerical Assistant Exams and Academic Awards

Details


1090224


De Montfort University (Leicester)


20/03/2025


Other - See Job


see advert


Not Applicable

Pay


£12.46


£1.94

Description

Role

This role is not suitable for student applications

Unitemps is a University-owned temporary staffing agency that operates in various universities, including De Montfort University (DMU). There are several benefits to working with Unitemps at DMU:

Networking Opportunities: Through Unitemps, you may have the chance to work with various departments and individuals at the university. This can help you expand your network and establish connections that may be valuable for your future career.

Professional Development: Many positions available through Unitemps may offer opportunities for professional development and skill enhancement. You can learn new skills and gain valuable knowledge while on the job.

Career Progression: Some temporary positions may lead to permanent employment within the university, giving you a potential pathway for long-term career advancement.

Contribution to the University Community: By working with Unitemps at DMU, you become a part of the university community and can contribute to its success and growth.

More information on the DMU Branch can be found HERE.

We are looking for a suitable candidate to offer clerical support, encompassing general tasks and duties necessary to support the planning and coordination of Graduation ceremonies, as deemed necessary by the Senior Exams and Awards Officer, Examinations and Awards, in the Directorate of Registry Services. 

The Examinations and Awards team take the central lead responsibility for the for the planning, management and delivery of sector leading graduation ceremonies.

The post holder will provide an excellent standard of customer service along with accurate processing and maintenance of data.  Attention to detail is an essential requirement to the success of the job.

The role will start as soon as possible working for 6 weeks until 23/05/2025, working on campus for 37 hours per week.

Duties and responsibilities

To offer a proactive and reliable clerical support service to the Examinations and Awards Office in the preparation for graduation ceremonies which will encompass a range of general clerical tasks and duties.  

The scope of responsibilities will encompass but is not restricted to:

  • replying to inbox and phone queries regarding graduation attendance and responding in a professional, courteous and knowledgeable manner
  • provide clerical support to the various functions of graduation planning and delivery
  • assisting with student and to guest ticket allocation
  • during graduation ceremonies, the post holder is required to attend all ceremonies and assist with the student and guest registration desk, issuing of certificates and contributing to any ad hoc duties during the week of graduation
  • undertaking other responsibilities commensurate with the post, as needed and as directed by the Senior Exams and Awards Officer
  • the role involves processing highly sensitive student data and strict adherence to the University’s GDPR and associated data security policies and protocols will be an intrinsic responsibility of the post
  • the post does not include line management or budgetary responsibility

Skills and experience
Good standard of general education to GCSE level (or equivalent) including maths and English Language to a minimum of Grade C

 
Office experience in a clerical capacity in a data sensitive and customer centred environment
 
Experience with Microsoft Office packages including Word, Excel, Access and Outlook
 
Experience of dealing with a high volume of work, including face to face enquiries with a range of stakeholders
 
Experience of operating and delivering with strict deadlines
 
Well organised, self-motivated and flexible team member
 
Ability to work accurately, paying attention to detail
 
Proactive commitment to providing professional customer service and a flexible approach to work with the ability to adapt and reprioritise duties and tasks and support colleagues when priorities change
 
Will be required to adhere to University Data Protection, GDPR, Data Privacy protocols at all times

Location
De Montfort University

Additional information

Unitemps is acting as an Employment Business, supplying temporary workers, in relation to this vacancy.

Unitemps DMU operates a monthly payroll - Please refer to the candidate information hub for DMU unitemps in relation to pay dates and further information - https://www.unitemps.com/resources/info-hub/?type=candidate-uk&branch=dmu

We aim to notify all candidates of the outcome of their application however volume of applications sometimes do not allow us to do so; please check your application status via your Unitemps account regularly; we may also communicate via email; please check your junk mail.

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