Details
1090143
University of Warwick
01/02/2025
Ongoing
Tuesday – 18:15-21:00 Thursday – 18:15-21:00 & Sunday – 13:15-16:00
Smart Casual
Pay
£12.18
£1.47
Description
Role
Being a Student Fundraiser involves contacting Warwick graduates (alumni) and friends of Warwick (donors and community members) by telephone. We want to maintain a strong relationship with them, talk about our current fundraising projects and inspire them to support these projects with a donation. Fundraisers also provide the latest Warwick news, information on alumni benefits and ensure we have up to date contact details.
Duties and responsibilities
• Be an advocate for Warwick, conveying a positive impression of the University.
• Be an ambassador for the fundraising team, raising the profile of the team’s work across campus and in the wider community.
• Work effectively with other members of the Student Fundraising Team to further the development of the Telephone Campaign.
• Demonstrate a sincere understanding of and commitment to the act of charitable giving.
• Effectively communicate Warwick’s activities, accomplishments and goals.
• Represent the University in a professional manner and handle each phone call with courtesy, tact and sensitivity.
• Update graduates’ details as necessary with accuracy and confidentiality, in accordance with Data Protection Principles.
• Work to achieve daily, weekly and monthly individual targets as determined by the Individual Giving Officer and Supervision Team.
• Develop techniques to improve your efficiency and performance, deal with negotiations and develop the structure and style of your calls.
• Share your experiences, techniques and skills with other members of the fundraising team to help the team progress as a whole.
• Display an enthusiastic, responsible and committed attitude towards the role and the team.
• Adhere to employment expectations and performance standards including working 2 of 3-hour shifts per week throughout the campaign.
• Fundraisers should be asking for and negotiating donations in each call, but we do not believe in high pressure sales. Our focus is on building strong, life-long relationships with graduates and friends and inspiring them to give to Warwick, if not now, in the future.
Skills and experience
Essential
- Current Warwick Student
- Ability to work a minimum of two shifts per week
- Competent IT Skills
- Understanding of the goals of the University of Warwick
- Excellent spoken and written English, excellent communication skills, excellent listening skills
- Ability to work independently towards own targets, in a dynamic team environment
- Strong involvement in student life
- Previous experience of dealing with people from a wide range of backgrounds
- Confident, positive and friendly disposition
- Reliable, hardworking and dedicated
- Ability to balance University workload and job hours
Desired
- Record of supporting charitable initiatives
- Previous experience in a similar capacity
- Enthusiastic about Warwick and a passion for the projects
- Negotiation and persuasion skills
- An understanding of the importance of data protection
- Personal experience with Warwick’s fundraising projects e.g. Warwick Scholars Programme/Scholar ambassadors; Student Opportunities
Location
Campus - Call Room
Additional information
Advert closes 16/12/24