Part Time Corporate Receptionist

Details


1089868


University of Warwick


06/01/2025


Other - See Job


Monday to Friday either 5 hours a day between the hours of 7am-6pm Morning – 7-1 Afternoon – 1-6


Uniform Provided

Pay


£27,425


£27,425

Description

Role
We are seeking a professional and personable Corporate Receptionist to be the first point of contact for our organisation. This role is essential in creating a welcoming atmosphere for clients and visitors while ensuring the smooth operation of our front desk. The ideal candidate will possess excellent communication skills, strong organisational abilities, and a proactive approach to administrative tasks.

Duties and responsibilities

  • Meeting and greeting Visitors and Employees in friendly professional manner
  • Responsible for ensuring all Visitors and Employees sign in and out and are issued with the correct passes according to the SOP's
  • Bringing to the attention of all visitors the standard instructions regarding Fire procedures
  • Consistently deliver on performance, maintaining high levels of FOH standards
  • Work and comply with the Company's policies and procedures, governance framework and standards, as detailed in the SOP's
  • Maintain confidentiality at all times
  • Adhere to all QSHE related procedures and H&S Legislation, reporting any relevant risks, near misses, accidents or incidents to the Line Manager
  • Contribute to best practice sharing ideas and supporting fellow team members
  • To undertake any training and development as deemed necessary for the pursuance of the post
  • To approach all customer complaints in a calm, empathetic and professional manner
  • Ability to remain calm and professional at all times
  • Undertake and complete all relevant trainings
  • Participate in Performance Development Review process
  • Maintain a log of all visitors for the benefit of security and evacuation procedure
  • Become familiar with building procedures such as parking, deliveries and security procedures
  • To carry out client Fire procedures in the event of an evacuation
  • Informing visitors or staff about building facilities
  • Handle incoming calls and emails in line with contract SLA
  • Become familiar with the building and surrounding area to provide directions and other relevant information to building visitors
  • Operating a switchboard in a warm, confident and happy manner
  • Use materials and resources effectively and efficiently to minimise waste and consider the impact of potential actions on the environment before taking business decisions
  • Reservation of meeting rooms on a computerised meeting room booking system
  • Assisting attendees with enquiries
  • Assist with meeting rooms set up as per booking arrangements

Skills and experience

  • Proven experience in a receptionist or administrative role is preferred.
  • Proficiency in Google Suite and other office software.
  • Strong data entry skills with attention to detail.
  • Excellent organisational skills with the ability to multitask effectively.
  • A professional demeanour with strong interpersonal skills.

Location
Canary Wharf

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