Details
1089690
University of Northampton
22/11/2024
1 Month
37 hours a week, working Monday - Friday
Casual
Pay
£12.60
£1.83
Description
Role
The purpose of this role is to ensure that all incoming and outgoing post is efficiently and accurately processed, to deliver excellent levels of service to both staff and students throughout the University.
You will also be expected to support with the stores system, deliveries of stock items and University Managed store equipment.
Duties and responsibilities
• To take delivery of all items delivered to the Resource Centre, sign for and place in check off area (except IT equipment unless advised by Resource Centre Supervisor).
• To place parcels and post in containers/trolleys for delivery to post room.
• To check deliveries are correct, advise Finance staff of any issues.
• To store deliveries in correct location in Resource Centre or place in ready for collection bay.
• Log all deliveries in plannon system.
• Re-order stock using plannon system.
• Dispatch for delivery driver and return managed store items in store location using plannon system.
• Carry out deliveries when required.
• Working to 1st Degree Facilities Standard operating procedures.
• To sort and allocate external/internal post ready for collection and delivery according to the time slots specified within the Service Level Agreement.
• To record all parcel deliveries, label and sort ready for collection and delivery to both lockers and individuals across the estate as required.
• To efficiently and accurately process outgoing letters and parcels, providing expert advice when necessary to staff.
• To undertake administrative duties associated with processing outgoing letters and parcels, using computer based software and systems.
• To check and maintain all post room equipment and contact service provider when necessary to rectify faults.
• Ensure that all consumables stock levels required to manage the post room service are regularly checked and maintained.
• To be professional and courteous when liaising with external post and parcel delivery drivers, managing relationships with suppliers to ensure continuity of service.
• Carry out deliveries to the University estate when requested.
• Assist stores operative’s staff when required.
• Working to Standard Operating Procedures
Skills and experience
Have a full /clean UK driving licence
Able to demonstrate literacy and numeracy skills to a standard appropriate to post
Skills, Knowledge and Experience
Able to work accurately and safely
Experience in post room operations
Experience in completion of work in accordance with approved codes of practice and legislative compliance
Have sound knowledge of products and materials currently in use
Experience working in the Higher Education sector
Smart phone/tablet literate
Personal Qualities
Good interpersonal skills
Ability to adapt to organisational change
Ability to adapt to technological advances in the workplace
Able to work with minimal supervision and on own initiative, either in a team or alone
Demonstrate an appropriate level of physical fitness to enable the effective performance of duties
Able to work under pressure and manage conflicting demands
To be adaptable, conscientious and to be a good team member
Demonstrate a commitment to high service delivery
Location
The Resource Centre - University of Northampton
Additional information
Please only apply if you can commit to working full time - 9 -5 Monday to Friday.
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