Details
1084988
Birmingham STEAMhouse
15/11/2024
Other - See Job
Office Based Mon-Friday 38.5 hours
Business Dress
Pay
£26,000
£29,000
Description
Role
Unitemps are looking to recruit for our client - an experienced and highly motivated, French speaking, customer service focused individual to join our team, in a dynamic role, where you will utilise your French language skills and excellent communication skills, to support and build strong business relationships with existing franchisees, distributors and customers in France and export markets. Your work will make a difference from day one. Your work will include supporting our French and export countries’ marketing and communication programme.
Duties and responsibilities
Be the first point of contact for our franchisees, distributors, customers and consumers responding to queries and offering support, by phone and email
Skills and experience
- Native-level French language with fluent English
- Experience in a telephone-based customer service role, with Excellent communication skills with a calm, composed manner with a positive, ‘will-do’ attitude.
- Customer Relationship/customer account management experience
- Experience in handling technical or product related customer queries with acurate translation skills
- Confident IT skills including MS office
Location
Shenstone
Benefits
- Company-wide training programme to develop key skills and a supportive and friendly team
- 25 days holiday, plus bank holidays
- Generous contributory pension scheme
- Life insurance at three times salary
- Employee assistance programme
- A varied and autonomous role with a financially stable business
Additional information
Monday to Friday, 38.5 hours, office-based