Details
1079496
University of Warwick
13/05/2024
Other - See Job
Monday - Friday: 9am - 5pm
Smart Casual
Pay
£21,000
£23,000
Description
Role
Our client, a reputable law firm based in Edgbaston, is dedicated to delivering exceptional legal services. They are currently seeking a dedicated Client Relationship Assistant to provide vital support to their Conveyancing Department.
Duties and responsibilities
- Providing full support to the Conveyancing Department to ensure smooth operations.
- Preparing correspondence using the firm's case management system.
- Engaging with clients both over the phone and in person, delivering excellent service.
- Administering filing systems, including daily filing and managing client files.
- Cultivating and maintaining relationships with new business introducers.
- Guiding clients through the initial stages of their property transactions.
- Preparing mail and enclosures for dispatch.
- Arranging scanning and photocopying of paperwork.
- Carrying out other duties and responsibilities as required by the department.
Skills and experience
- High level of accuracy and attention to detail.
- Excellent telephone manner and comfort speaking with clients.
- Ability to work effectively under pressure.
- Strong team player with exceptional communication skills and enthusiasm.
- Highly organized, methodical, and adaptable.
- Desire to progress within the new business department.
- Ideally, possess a background in Customer Service and an understanding of legal services.
Location
Edgbaston
Benefits
- Pension Scheme
- Health cash plan for workplace wellbeing
- Employee referral bonus
- Up to 33 days' paid leave per year
- Christmas Shutdown