Unitemps Receptionist

Reference
1073476

Branch
University of Warwick

Start date
03/04/2025

Duration
Ongoing

Hours and days
Monday to Thursday 9am - 5pm, Friday 9am-4pm

Dress code
Smart Casual

Rate of pay
£12.60

Holiday rate
£1.52

Role
Unitemps are looking for a new Receptionist to join a friendly and lively team. We are looking for applicants that enjoy a varied customer facing role with opportunities for progression, this is a temp to perm role. We are based in our brand new office in the students Union building based on the University of Warwick's campus. Previous experience of working within an office environment, preferably in a front line role is essential. This is a full time role working on campus 5 days a week. 

Duties and responsibilities

Receptionist Duties: 

• Meeting and greeting visitors, in accordance with Unitemps’ procedures and customer service standards
• Respond accurately, politely and promptly to telephone, face to face and email enquiries. This includes advising customers on various issues including payroll, timesheets, absence, holiday pay, references and website queries, referring more complex queries to relevant colleagues 
• Provide efficient and effective administrative support including photocopying, scanning, word-processing, collating information, and arranging meetings as directed 
• Develop effective working relationships with customers and colleagues to ensure that service standards and business operations are achieved 

Right to work Checking:

• Check workers’ ID documents, in accordance with compliance rules and procedures
• You will also assist other team members in the event of staff shortage or high work volumes and undertake any other duties and responsibilities that are commensurate with the grade of the role. 

Skills and experience

• Previous experience of working within a busy office environment, preferably in a front line role
• Excellent customer service skills with the ability to deal with a wide range of people from both on and off campus
• You will have an excellent telephone manner and good oral communication skills that extend to dealing with sensitive issues
• You will possess excellent organisational skills and have good attention to detail

Location
Warwick Central Campus (1 Day a week WFH)

Benefits
All University benefits, an extensive list is on the university website however some of which can be found below:

• Retail Discounts 
• Discounted Staff Parking
• Closure Days at Christmas 
• Costco Club Card 

Additional information
Start Date: ASAP

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