Canterbury Christ Church University
Monday - Friday - 37 hours
The post holder will form part of a small team concerned with the development of and compliance with the Disclosure and Barring Service (DBS) and UK Visas and Immigration (UKVI) processes. The post holder will be expected to work closely with other staff and also ensure that our compliance processes and records are both up- to-date and robust and also that the university can maintain its Student Route sponsor licence.
Duties and responsibilities
- To provide professional, specialist advice within clear guidelines to staff on DBS and Student Route compliance issues
- To check that all students and applicants issued with a CAS have a complete documentation set and are reviewed for compliance and audit purposes.
- Responsible for the issuing of Confirmation of Acceptance for Studies (CAS) to applicants and students.
- To be an ambassador for compliance issues for the University.
- To organise DBS sessions at the Medway and Canterbury campuses for applicants and students needing to obtain DBS clearance.
- To undertake Barred List checks, as appropriate, and advise relevant Faculty or professional services staff of any potential issues which may delay students starting their placements.
- To provide basic immigration advice to applicants and students wishing to apply for or extend their Student Route Visa.
- To provide specialist support for recruitment events held in the University and externally.
- To contribute to the maintenance of operational standards and identify ways to deliver the continuous improvement of customer service levels within the Admissions and Applicant Services Team.
Skills and experience
- Commitment to accuracy and attention to detail
- Team player, but with ability to work independently.
- Flexible, able to work effectively under pressure.
- A commitment to the delivery of a high-quality service to customers and stakeholders.
- Sensitivity to, and respect for, other cultures and value systems and a commitment to equality and diversity principles.
- Excellent communication skills especially with people from other cultures and languages.
- Keyboard and word processing skills.
- Experience of using spreadsheets and databases. Microsoft Office: especially Excel and Word.
- Demonstrable/proven interpersonal skills, and clear, concise oral/written communication skills.