Details
1079336
University of Leicester
01/07/2024
Other - See Job
Average weekly hours are 35 and will vary from week to week (including some early starts, as well as occasional evening and weekend work to attend social events and trips).
Smart Casual
Pay
£11.68
£1.41
Description
Role
The post holder will support the ELTU Programme Administration Team Leader to administer the full cycle of our student short courses over the busy July – August 2024 period. It is an excellent opportunity to gain experience working in a busy and friendly university department with a strong customer service and international focus.
Duties and responsibilities
• Assisting with course arrangements in liaison with the programme directors, course coordinators, tutors and team leaders. Assisting with the planning and booking of events, prepping materials for social activities and travel, liaising with suppliers by phone and email
• Creating briefs, distributing information and communicating to students and staff via Blackboard, email and messaging app LINE
• Supporting with the registration and welcoming of students. Providing day to day general advice and support to students, chasing for information where needed
• Answering student questions, giving pre-arrival advice and information
• Maintaining the student programme databases and registers, providing data on request
• Acting as chaperone on course excursions
• Assisting with airport transfers and accommodation check in / check out
• Animating social activities and actively engaging with students
• Assisting with the production of end of course reports and certificates
• Ad hoc duties supporting the wider administration team
Skills and experience
Essential
• A minimum of 5 GCSEs (Grades A-C) or equivalent qualification, or with equivalent skills and experience
• Demonstrable IT competence including Word, Excel and PowerPoint
• Experience of accurate record keeping
• A basic understanding of and empathy with the needs of international students
• The ability and confidence to liaise with external organisations such as suppliers, partner universities and agents
• The ability to work independently and as part of a team and willingness to make a positive contribution to wider team activity
• Excellent organisational skills and attention to detail
• Willingness and ability to undertake work outside normal working hours, e.g. attending evening or weekend events, occasional early starts on registration days or for airport pick ups.
Desirable
• Experience of studying or working at university, ideally at the University of Leicester
• Experience of studying or living in a different country
Location
University of Leicester
Additional information
Closing date for applications: Sunday 12th May 2024
Duration: 10 Weeks
How to Apply: Applicants should send a tailored CV accompanied by a covering letter detailing why they would be a good fit for the role.
Informal enquires are encouraged and should be directed to
Tamara Thompson, Programme Administration Team Leader, tt198@le.ac.uk
Unitemps is acting as an Employment Business, supplying temporary workers, in relation to this vacancy.
The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.