Gallery Assistant Facilitator (ID:7235)



University of Leicester


12 Months

5 hours per week - Saturdays essential






To work as a member of the Learning and Outreach team providing administrative support, working with artists, schools and other groups, including children, young people, schools, families and those with complex needs.

Duties and responsibilities
To deliver and support the Learning and Outreach team activities, projects and events in the galleries at AAC and on other project locations e.g. schools.
To facilitate access to the exhibitions at AAC, including running workshops and differentiating support for people.
• Administrative/record keeping- including gathering feedback and entering data for evaluation, recording bookings for visits, keeping records in accordance with UoL guidelines as well as other administrative duties
• Dealing with initial enquiries directed to the Learning and Outreach team- responding to enquiries face-to-face, phone or by email.
• Deliver gallery workshops and schools visits.
• Provide 1-1- support for children with disabilities enabling them to take part in a safe and accessible way.
• Customer care. To maintain high standards of customer care, including responding to everyday enquiries from parents, carers, teachers, tutors, performers, programmers and partners by telephone, email and in person including being a point of contact for anyone who may require special assistance.
• Contribution to the team. Work as a member of the team supporting colleagues where appropriate and as directed by your line manager.
• Liaison. Liaise with colleagues within the Learning and Outreach team, the Venue Officer (for matters relating use of rooms and health and safety), Marketing team (to help promote the Learning and Outreach programme)

Skills and experience
• High standards of written English with attention to detail and proven ability to précis or edit information with accuracy
• Takes pride in providing high quality administrative support, anticipating needs
• Strong people and customer care skills *
• Time management skills to meet deadlines and agreed priorities*
• Organised and methodical approach to managing tasks and projects*
• Ability to communicate with a wide range of people, including those with special needs*
• A flexible approach to dealing with changing priorities and changing tasks
• Ability to work as part of a team
• Ability to apply relevant health and safety and other policies and procedures*
• Willingness to take fair share of evening and weekend duties when required
• Ability to assess data and information accurately and to identify problems in advance
• An ability to express enthusiasm and commitment to the arts

• An awareness and appreciation of the issues surrounding disability to recognise and respond appropriately

(*Criteria to be used to shortlist candidates for interview)

Attenborough Arts Centre

Additional information
How to apply: Please submit
1. a cover letter, detailing your experience and suitability for the role including any experience you have working with communities, children and young people, and your interest in the arts.
2. Your CV
3. and contacts for 2 referees

This post is exempt from the Rehabilitation of Offenders Act 1974 because the appointee will have substantial access to young people and/or vulnerable adults. Therefore, an appointment to this post will be subject to checking through the Disclosure and Barring Service (DBS). The successful applicant(s) for this post will, therefore, be required to give consent for the University to check and obtain appropriate clearance with the DBS for the existence and content of any criminal record in the form of an Enhanced, child workforce.

Information received from the DBS and the police will be kept in strict confidence and will be destroyed once the University is satisfied in this regard

Closing date for applications is Monday 20th February 2023

Unitemps is acting as an Employment Business, supplying temporary workers, in relation to this vacancy.

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