PGR Administrator



University of Northampton


2 Months

Full time - Monday to Friday

Smart Casual





The Postgraduate Research (PGR) Team, in Student and Academic Services, are responsible for ensuring high quality, accurate, up to date data on the student records system to support the student journey for PGR students.

We are currently seeking an Administrator to join the PGR Admin team. This role is full time, 37 hours Monday to Friday for 2 months in the first instance.

Duties and responsibilities
The administrator will be responsible for supporting enrolment processes, preparing records for enrolment, processing financial claims, ie processing of orders and invoicing, updating student data information on PGR databases and the student records system, dealing with student records queries, dealing with student and staff enquiries, directing calls.

Skills and experience
GCSE or equivalent qualification (e.g. NVQ 2)

Knowledge and Experience
Demonstrable experience of identifying errors in data and considering how those errors might be resolved
Administrative experience in a busy office environment.
Operational knowledge of systems associated with the capture and management of data, preferably as a competent user of a records system
Demonstrate the ability to follow and apply procedures
Customer service delivery

Personal Qualities
Excellent verbal and written communication skills; aility to communicate clearly, explaining questions and responding to internal and external customers
Ability to plan and schedule work
Demonstrable commitment to data integrity and high level of accuracy
Ability to deal with high workloads and pressure of deadlines
Ability to use initiative and work independently

Good level of IT knowledge and skills in using IT based systems (MS Office)
Experience of financial processes and databases
Database skills

University of Northampton

Additional information
This role is full time, 37 hours Monday to Friday for 2 months in the first instance.

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