University of Surrey
To provide a professional and effective administrative and receptionist service to the Centre for Wellbeing (CWB) team and wider directorate. The post holder will actively contribute to the effective and efficient day-to-day operation of the department.
£13.33 per hour
Start as soon as possible until the 23rd of December.
Duties and responsibilities
1.To be the first point of contact and act on all incoming correspondence and enquiries by ensuring the appropriate action is taken, whilst maintaining a high level of confidentiality and providing a seamless, positive experience for the clients.
2.Administration of the service database(s), ensuring that client records are kept up-to-date and that confidentiality is maintained at all times. Providing IT support for the team and ensuring that the CWB premises and IT systems are maintained at a high standard through liaison with Estates and Facilities and IT Services.
3.Assist in the general clerical duties of CWB such as photocopying, scanning, faxing and filing; answering the phone(s) and email enquiries. The post holder should also have an understanding of and support CWB in the maintenance and development of the website and promotional materials.
4.Provide reception and administrative support for all members of the CWB, to include secretarial duties, such as organisation of meetings (booking rooms, catering and minute taking), and any other health related activities run by the team.
5.Assist in the processing of the department’s financial transactions including: processing invoices; internal and external orders; expense claims; and other financial forms, whilst maintaining accurate records and supporting the production of financial reports for the Head of Wellbeing and Welfare.
6.Support the wider Wellbeing and Welfare department with administrative assistance as required.
7.Help arrange fairs and health promotion events by booking rooms, parking permits, catering, and liaising with colleagues internally and externally.
N.B. The above list is not exhaustive.
Skills and experience
Vocational qualifications plus several years relevant work experience
Learning gained through work experience of a number of years. Will include short courses and other formal training
Knowledge of the work practices, processes and procedures relevant to the role.
Familiarity with MS Office suite of programmes.
Accuracy and attention to detail
University of Surrey
Working with confidential data and sensitive subjects, confidentiality, discretion, and empathy are important.