Student Ambassador (Welcome weeks)

Details

1045101
University of Salford
07/09/2022
1 - 2 Weeks
Monday to Friday 9am - 4pm. Flexible hours available Morning or Afternoons (depending on availability).
Uniform Provided
 

Pay

£9.90
£1.24
 

Description

Would you like to help to welcome our new students to The University of Salford?  We wish to recruit a number of Student Ambassadors who have a good knowledge of the University and great communication skills. We are enthusiastic about life at Salford, and we would like you to share this with our new students.

You will be employed on a flexible basis, assisting with a range of events and activities throughout the welcome weeks of new term. Working with the department for Student Experience and Support, the work will be supporting welcome events for new students in September. You will engage students to give feedback through our publication ‘Student Voice’ including student surveys, such as the National Student Survey.

You will receive full training and flexible hours are available throughout September. There may also be the opportunity to take part in out of hours activities including evenings and weekends. The work will be in person on campus, and online through Microsoft Teams events. The number of hours of work will be variable depending on the tasks assigned and your own availability. 

You will be providing a friendly welcome to all new students, and helping to deliver a range of activities and services both online and in person to help them settle in, make friends and make a positive start to their university life. A main part of the work supporting the completion of student surveys will involve visiting lectures to encourage students to complete feedback surveys, so you must be confident in working on your own or in small groups, and in presenting information to groups in a lecture environment.

Responsibilities;

Reliability, a positive attitude and enthusiasm about student life at Salford are essential qualities required for this role.

Helping to resolve any problems students may encounter on arrival, answering informal questions and directing students who have more complex queries to the appropriate members of staff. 

Supporting Student Experience and Support and other staff set up and supervise events and activities. 

Encouraging conversation and social interaction between students and share experiences. 

Directing students to School Registration and Induction activities. 

Accompanying groups of students on campus tours and/or social excursions. 

Stewarding and general support for activities throughout the two weeks. 

Supporting Student Voice activities.

Develop and Improve Student Voice and Welcome activities by attending feedback workshops. 

Attending lectures and encouraging students to complete various feedback surveys. Contributing to online Team Events during Welcome - Presenting and offering an individual perspective of student life and services that the university offers. 

Fulfilling any other duties appropriate to the level of the post, as required by your manager.

The following experience is not essential but would greatly help you in carrying out this role:

To be enrolled on a programme of study at the University of Salford, or have recently graduated from the University of Salford. 

Have an understanding of the support available to students at the University. 

Possess knowledge of campus layout and University buildings.

Have local knowledge of the area around the University. 

The ability to work effectively in a team.

Customer service skills.

Good communication skills.

Experience in communicating with students and visitors.

Various locations including - Salford University Campus, including Media City (Possibly within Manchester City Centre too)

We require the flexibility of short term flexible hours and open this opportunity to our current students or recent graduates. We will provide a T-shirt or Hoodies to wear during your working hours.