Student Engagement Officer (OFS)


University College Birmingham
15 hours per week - 24 weeks
Smart Casual




The Transformation West Midlands Project is a collaboration between Newman University, University of Birmingham and University College Birmingham. The project works with L6 students and recent graduates to remove barriers to support them in accessing post graduate study or their first graduate job.

The purpose of this role is to represent My Community My Career - Transformation West Midlands in a professional capacity and engage with L6 students and recent graduates to gain feedback on the impact of the of the project.

The successful candidate will have experience of communicating with students across a range of mediums, including, but not limited to face to face contact, email, and social media. They will have a passion for thinking creatively and developing a communication strategy that promotes the work of the project and encourages to students to express their views.
1. To provide administrative support for My Community My Career at hired@UCB Placement teams to include
2. To support with student engagement for all activities within My Community My Career
3. Be responsible for gaining student feedback
4. Be the student champion for the project at UCB
5. Be responsible for using and creating social media content as a means of influencing and informing
6. To be able to create and send out effective marketing campaigns to promote opportunities and the project
7. To support all aspects of the project
8. To be responsible for accurate record keeping and updating databases
9. To effectively communicate and liaises with stakeholders such as Guild, Academic and Support Staff and Student Committees
10. To effectively promote opportunities using the appropriate resources (notice boards/posters/UCB Online).
11. To ensure practice is in line with the requirements of the General Data Protection Regulations.
12. To commit to upholding the principles of Safeguarding and the PREVENT agenda.
13. To undertake such other duties as commensurate with the nature of the post.
• Recent University College Birmingham graduate of a BA or BSc Degree within the last 2 years (2019, 2020 or 2021 Graduate). Not a Masters student.

• Excellent verbal and written communication skills: email and telephone
• Customer service and interpersonal skills
• Proven professional or personal experience of using online communication platforms and social media to engage with people form a wide range of backgrounds
• Enthusiasm and commitment to representing Transformation West Midlands Project to the best of your ability
• The ability to work confidently and independently whilst also being able to work well as part of a team
• Excellent ICT skills, a familiarity with the Microsoft Professional Package
• A commitment to equality and diversity
University College Birmingham
• The job description summarises the main duties and accountabilities of the post and is not exclusive. The post holder is required to undertake other duties of similar level of responsibility, as necessary.
• It is anticipated that the job description will change over time in accordance with the needs of the university. The role holder will be consulted on any proposed amendments.
• Student Engagement Officer will be asked to attend a full training session and sign a code of conduct agreement before being able to work.

Please apply directly by CV and cover letter outlining your suitability for the role to Unitemps.
Covering letters should therefore refer explicitly to how you meet the criteria for this post.